Empowering social inclusion of persons with disabilities through student volunteerism: An event-based study in Malaysia
DOI:
https://doi.org/10.55573/JISED.118749Keywords:
Disability, social inclusion, volunteerAbstract
The persons with disabilities (PWD) community in Malaysia faces various challenges, including issues regarding access to education, employment, and facilities. From a social perspective, they continue to encounter discrimination and social stigma. Studies among university students with disabilities reveal that the challenges they face include non-conducive facilities and negative attitudes exhibited by those around them. University students should be encouraged to engage more with the PWD in order to increase their empathy and understanding of PWD peers and community at large. The act of volunteering for the PWD community brings them new knowledge and experience that may help empower the social inclusion of the PWD, thus bridging the barriers of inequality. Using an exploratory, event-based quantitative survey design with 56 student facilitators, this pilot study investigates university students’ experience in volunteering with the PWD community. Findings indicated that while students are experienced as volunteers, majority of them never had the experience of volunteering for the PWD. The study also found three main motivation for their involvement with PWD which are the desire to help and support a vulnerable community, followed by gaining experience for career or future employment and wanting to build empathy, understanding and soft skills. The challenges in involving with PWD were also analysed in which three main challenges were identified namely fear of doing something wrong, lack of knowledge and lack of confidence. Evidence showed an increase in confidence to engage with PWD after the experience of volunteering for them, signifying the importance of creating interaction with the PWD community to empower their social inclusion.
Downloads
References
Ahmad, M., Mokhtar, I., & Khan, N. A. (2020). Extramural oral health educational program involving individuals with disabilities: Impact on dental students’ professionalism. Journal of International Society of Preventive and Community Dentistry, 10(3), 323. https://doi.org/10.4103/jispcd.jispcd_74_20
Alsaman, M. A. (2023). University students’ attitudes toward individuals with autism spectrum disorder in Egypt. International Journal of Developmental Disabilities, 1–11. https://doi.org/10.1080/20473869.2023.2232972
Celio, C. I., Durlak, J., & Dymnicki, A. (2011). A meta-analysis of the impact of service-learning on students. Journal of Experiential Education, 34(2), 164–181. https://doi.org/10.1177/105382591103400205
Cronje, E. M. (2015). The effects of volunteering on student volunteers. Progressio, 37(2), 1–20. https://doi.org/10.25159/0256-8853/581
Holdsworth, C., & Brewis, G. (2013). Volunteering, choice and control: A case study of higher education student volunteering. Journal of Youth Studies, 17(2), 204–219. https://doi.org/10.1080/13676261.2013.815702
Jaafar, N., Mohd Nabil, N. T., Nik Abdul Aziz, N. F., & Abdul Rahim, Z. N. (2025). Volunteerism in islamic da’wah and parental emotional regulation in families of children with disabilities: A systematic review. Journal of Hunan University Natural Sciences, 52(11). https://doi.org/10.55463/issn.1674-2974.52.11.2
Kim, J., Park, G.-R., & Namkung, E. H. (2023). The link between disability and social participation revisited: Heterogeneity by type of social participation and by socioeconomic status. Disability and Health Journal, 17(2), 101543. https://doi.org/10.1016/j.dhjo.2023.101543
Lin, Y., Yan, L., & Shen, Z. (2026). Factors influencing college students’ willingness to participate in sports-based disability assistance volunteer services. Frontiers in Psychology, 17. https://doi.org/10.3389/fpsyg.2026.1728609
Marková, A. (2018). The “inclusive volunteering” phenomenon: Research into the volunteering of people with disabilities. Kontakt, 20(1), e48–e56. https://doi.org/10.1016/j.kontakt.2017.10.003
Miller, K. D, Schleien, S. J., Rider, C., & Worsley, J. (2002). Inclusive volunteering: Benefits to participants and community. Therapeutic Recreation Journal, 36(3), 247–259. https://www.researchgate.net/publication/237079831_Inclusive_volunteering_Benefits_to_participants_and_community
Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D, Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., … Moher, D. (2021). The prisma 2020 statement: An updated guideline for reporting systematic reviews. British Medical Journal, 372(71). https://doi.org/10.1136/bmj.n71
Park, J., Garcia, E., Ichihara, M., Jung, T., & Narasaki-Jara, M. (2024). Effect of Service-Learning physical activity programs on kinesiology students’ attitudes toward people with disabilities. Journal of Experiential Education. https://doi.org/10.1177/10538259241245712
Plessas, A., Paisi, M., Ahmed, N., Brookes, Z., Burns, L., & Witton, R. (2024). The impact of community engaged healthcare education on undergraduate students’ empathy and their views towards social accountability; a mixed methods systematic review. BMC Medical Education, 24(1). https://doi.org/10.1186/s12909-024-06367-1
Rashid, S. M. M., Roslly, M. A. Z. M., Jamaludin, K. A., Raus, N. M., Zainal, E. M. S., & Rajikan, R. (2025). Systematic literature review: University community awareness toward inclusive education in fostering volunteerism attitudes for Persons with disabilities (PWD). International Journal of Learning, Teaching and Educational Research, 24(7), 113–129. https://doi.org/10.26803/ijlter.24.7.6
Youniss, J., McLellan, J. A., & Yates, M. (1997). What we know about engendering civic identity. American Behavioral Scientist, 40(5), 620–631. https://doi.org/10.1177/0002764297040005008










