The behavioural intention of audit software adoption among Malaysian auditors: Barriers, perceived benefits, and the moderating role of growth mindset

Abstract

Digital technologies have changed the way the audit profession works through the adoption of Computer-Assisted Audit Tools and Techniques (CAATTs), including audit software. However, despite the benefits given by these technologies, the adoption rate of audit software among Malaysian auditors lags behind expected levels. This conceptual paper aims to explore the barriers and perceived benefits influencing audit software adoption among Malaysian auditors, and to introduce growth mindset as a moderating variable that may be able to strengthen auditor’s willingness to adopt the audit technologies. Referring to the Unified Theory of Acceptance and Use of Technology (UTAUT), this study proposes a framework that links the four main constructs, performance expectancy, effort expectancy, social influence, and facilitating conditions in explaining the behavioural intention to adopt audit software. Introducing the growth mindset as a new variable into the model is considered the primary theoretical contribution, of which auditors with a growth mindset are more likely to be open to technological changes, willing to learn new skills, and capable of overcoming barriers to realize the benefits of adopting new audit technology. This proposed conceptual model, incorporating a psychological factor, will provide regulators, accounting firms, and professional bodies with better strategies to boost digital adoption in the Malaysian audit sector.