The success factors for using mobile communication application platforms (MCAP) in an online learning environment

Abstract

The significant growth of mobile communication applications is changing the online learning landscape, the previously insignificant need for online learning facilities has changed the need for students to access online educational content from various locations. The purpose of this study is to investigate the success factors that influence the effective use of mobile communication application platforms. To ensure the sustainability of use, various factors need to be considered to adapt the online learning environment such as: user-friendly design, high-quality content, reliability and stability, interactivity, accessibility, personalization, support for offline access and integration with other educational tools. By prioritizing factors of acceptance and use and the results of improving user experience. This research uses a literature review approach that explores current educational trends that include the potential benefits of mobile communication applications in facilitating online learning. User-friendly design is an important factor in fostering engagement and use of MCAP in learning, emphasizing the impact of usability that contributes to increased student interaction. In addition, high-quality content is also a critical factor, as evidenced by research, which shows that structured educational materials can significantly improve learning outcomes, especially from a distance. The stability of these applications is important to maintain user confidence by emphasizing that consistent access to learning materials is essential for a positive user experience. Furthermore, interactivity and personalization are important to engage students, with the inquiry framework community emphasizing the importance of fostering a collaborative learning environment. Accessibility, including support for offline access, is important to accommodate the needs of diverse students, especially in areas with limited connectivity. The use of mobile communication applications and other educational tools can further diversify the learning experience, in addition, it also explores the potential of online assessment processes and factors that enhance online learning. This study concludes that by addressing these key success factors, in the context of digital education, educators and mobile communication application developers can design dynamic and successful learning experiences that meet the needs of diverse learners. The implications of this research extend to the design and implementation of mobile learning applications, providing a framework for future developments in research.