Predicting Islamic FinTech adoption services for cooperative members in Malaysia

Abstract

Financial technology (FinTech) has rapidly transformed the financial services landscape by offering innovative, technology-driven solutions that enhance efficiency, accessibility, and user experience. Within Islamic finance, FinTech plays a pivotal role by merging digital innovation with Shariah principles to promote financial inclusion, social justice, and sustainable development. While prior research has extensively examined FinTech adoption in the banking sector, limited attention has been devoted to the cooperative industry, despite its significant role in serving grassroots and marginalized communities in Malaysia. Addressing this gap, the present study proposes a conceptual framework for predicting Islamic FinTech adoption among cooperative members in Malaysia. Grounded in the Technology Acceptance Model (TAM), the framework incorporates perceived usefulness, perceived ease of use, trust, and attitude as key determinants influencing members’ intention to adopt FinTech services. Future research should empirically validate the framework through large-scale surveys and advanced statistical techniques, while also considering perceived risk as an additional construct.