The impact of human resource management practices on employee performance among public university employees in northern region of Malaysia

Abstract

The management plays a very important role in ensuring that all administrative processes run smoothly to support all learning and research activities at the higher education industry. In this study, the relationship between the components of HRM practices that consists of working environment, training and development, compensation and benefits and employee engagement scope towards the employee performance will be measured. The scope of this study focuses specifically on non-academic employees in all public universities in the northern region and a quantitative survey design will be employed, involving respondents from various campuses in public institutions. Data will be analyzed to determine the significance of relationships between variables and this study is expected to see if there is a significant relationship between each variable and employee performance in the public university scope. It is expected that this study will be able to fill the gap in the challenges often experienced by non-academic staff who are often overlooked in the HRM practices and aims to explore into more depth towards any additional strategic influence on HRM components in the context of non-academic staff performance within public universities.