AN EMPIRICAL STUDY ON THE APPLICATION OF MASLOW'S HIERARCHY OF NEEDS TO THE PERCEPTION OF ZAKAH RECIPIENTS AND THE EFFICIENCY OF ZAKAT DISTRIBUTION

Abstract

One of Islam's five pillars is zakat. In Malaysia, the disbursement of zakat ought to have the potential to mitigate poverty and facilitate the satisfaction of zakat beneficiaries' necessities.The purpose of this study is to investigate how the efficiency of zakat distribution is perceived using Maslow's hierarchy of needs. According to Maslow's hierarchy of needs, there are five components that make up human needs in this study. Physiological needs, safety needs, social needs, esteem needs, and self-actualization are the components. In Kota Bharu, Kelantan, about 100 sets of questionnaires were distributed to zakat recipients. Every respondent sent back their answers. Utilising IBM SPSS Statistics 26, data were analysed. The t-test and hypothesis testing were used in regression analysis to determine the significant relationship between the variables. The study's findings will suggest that the efficiency of zakat distribution is positively impacted by five needs elements. Additionally, the study was able to determine which factors—self-actualization and esteem needs—influenced zakat distribution efficiency the most and least. According to the study's findings, the zakat distribution system meets both monetary and non-monetary needs.