ISLAMIC WORK ETHICS AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR AMONG MUSLIMS EMPLOYEES IN JABATAN KEMAJUAN MASYARAKAT (KEMAS), PUTRAJAYA

Abstract

The study of civic behaviour is highly relevant in an era where organisational survival depends on getting every competitive advantage. As a result, the ability of government employees to go above and beyond the call of duty by exhibiting organisational citizenship behaviour (OCB) is critical to the success of Jabatan Kemajuan Masyarakat (KEMAS), Putrajaya. The purpose of this study is to investigate the connection between Islamic work ethics (lWE) and Organizational Citizenship Behaviour (OCB). In IWE, the factors of religiosity, effort, work obligation, and collectivism were chosen. Through a hands-on and online survey, the data was obtained from a sample of 155 government employees yielding a response rate of 93%. The data was processed with SPSS, and the hypotheses were tested using multiple regression analysis. The findings demonstrated a substantial positive association between OCB and collectivism, effort, and work obligation. Religiosity, on the other hand, had nothing to do with OCB. The findings essentially supplied empirical data to the theoretical framework and broadened the conceptual model in the Malaysian public service environment, and especially in the civil service. It is suggested that independent variables of Islamic work ethics be studied in the future by extending to new dimensions such as competitiveness, quality, benefit, and equality. Because this study only offered information on Islamic work ethics and OCB among government workers, it is proposed that future studies include a larger sample from various work environments.