FACTORS INFLUENCING EMPLOYEE ENGAGEMENT: A STUDY OF SANA’A UNIVERSITY

Abstract

The human resource is one of the most important assets of any organization and the success of organization in terms of productivity and profitability rests on the values created by its assets, especially the workforce. In order for improved performance of the organization, to succeed in the long run, and to have competitive advantage, there is need to maintain good relationship with the human resources and to manage them effectively. Employee’s engagement therefore aims to provide more effective ways of involving the human resource of an organization in order for them to aligning with the goals and objectives of the organization. The study tries to figure out the main factors that affect degree of employees’ engagement within the company. This study determines three main factors to be predictor of employees’ engagement which are: employee’s communication, rewards and recognition and employee’s development. Data analyzed was carried out using SPSS. The result from the study shows that the three factors namely employee’s communication, reward and recognition and employees development have a significant positive relationship with employee’s engagement, therefore, confirming all the hypotheses.