PERFORMANCE OF BUILDING MAINTENANCE IN OPERATION & MANAGEMENT AT COMMERCIAL BUILDING

Abstract

The aim of this research essentially to study about performance of building maintenance in operation and management at commercial building. There are a few objectives that need to be taken seriously in this research as they actually the core of contribute to business successful. The main objectives in this research are identifying the performance of building maintenance in operation and management, aimed to examine on the operations access by building maintenance management used at commercial building and to recommend an appropriate ways on how to maintain the building to give best service and good environments for publics. This research is conducted at three chosen case study which are at Riverwalk Village, Jalan Ipoh, Kuala Lumpur, Solaris @ Mont Kiara, and Dataran Jelatek, Setiawangsa , Kuala Lumpur. In this research, researcher study about performance of building maintenance management in Malaysia, maintenance management roles and the current scenario, conformity of building image service elements, the importance of building maintenance in a competitive market and also a few elements that related to main objectives. Two methods were used in this research to collect the data, which primary data and secondary data to provide the information. The primary data consist of questionnaire and interview with an operation and management people. For secondary data, the researcher will gather of information that has been directly or indirectly taken from articles, magazines, journal, newspaper, research students and also websites. A properly implementation of maintenance management is able to extend the building life spans and the unnecessary failure of the building element can be avoided. To develop an adequate environment that encourage learning and teaching, maintenance have to be undertaken wisely in the commercial building. However, the awareness of the importance of the building performance in maintenance management is still very low in Malaysia. Thus, the main purpose of this research is to identify about the performance of building maintenance in operation and management at commercial building.