UNDERSTANDING PROBLEM AND THE COMPREHENSION OF THE USERS OF ICT BASED AS THE BASIS OF MEDIA DESIGN FOR SPREADING HEALTH INFORMATION OF POSYANDU CADRES

Abstract

The descriptive research by quantitative method was conducted in 13 local health posts (pos pelayanan terpadu) Curug village, Bojongsari district, Depok city, west java. The local health post is a way to empower society to provide maternal and child health services. The chores of the local health post consist of registering, weighing, keeping records, and counseling. Based on the scope of the study, this study is the basis for understanding the issues of posyandu cadres when carrying out operational activities. Besides understanding the problems of the operational activities this research is also to understand the type of technology has been used by cadres in the area. This research activity was carried out from February to March 2017 by utilizing the posyandu activities that took place at that time. The result of the research is served as guidance for designing a suitable media to enhance the performance of local health post cadres. Quantitave method was aplied in order to understand the problem level in the operational activities of local health post and to investigate the users’ attitudes towards the technology. The instrument of the research is questionnaire. The respondents of the research consisted of 82 female respondent aged 20-60 years old. The result of the research showed about 55 respondents (67.07%) claimed that the counseling is the most difficult task. The facilities availibility is the main obstacle in counseling stated by 21 respondents (38.18%). The question on kinds of information and communication media used was answered by 47 respondents (57.31%) and stated that they used smart phone. In spite of the use of smart phone showed higher number, the smart phone was not used optimally. About 40 respondents (48.78%) used internet only to access social media. There was a very small number of respondents who used internet to shop online and send emails. The chance to use computer was positively responded. There were 57 respondents (59.51%) stated that they needed computer to support the operational activities and accompanied by computer training. It can be concluded that smart phone and computer can be applied as media to support cadres in spreading health information. The media for counseling was designed to be easily used and fitted to the users especially for cadres who had limited knowledge of computer. Social media can be a supportive way of counseling.