S. K. M. Syed Abdul Mutalib, M. Mohamad, N. S. Robuan, W. ‘Aliaa Wan Anis, and N. Z. Abd Hamid, “Performance appraisal, job security, and work environment as predictors of employee retention in the Malaysia service industry”, IJAFB, vol. 11, no. 67, pp. 521–533, Aug. 2026.