C. M. S. Che Cob, T. N. L. Tengku Mohamed Fauzi, M. H. A.-A. Abdul Wahab, A. I. S. Mohd Asdi, F. N. Muhammad, and N. F. S. Adnan, “A descriptive analysis of product quality, price, brand image, and service quality towards customer satisfaction in the Batik Industry”, IJAFB, vol. 10, no. 59, pp. 178–184, Apr. 2025.