NURUL AFIDAH MOHAMAD YUSOF; ANTHONYSAMY, LILIAN; WAN ROZIMA MIOR AHMED SHAHIMI; TUN-PIN, CHONG; KOGILAVANI APADORE. RESHAPING BANKING: THE USE OF CHATBOTS FOR CUSTOMER SERVICES. International Journal of Accounting, Finance and Business, [S. l.], v. 8, n. 48, 2023. Disponível em: https://academicinspired.com/ijafb/article/view/661. Acesso em: 7 oct. 2024.