ABDUL AZIZ YAACOB; CHE MOHD SYAHARUDDIN CHE COB; SITI NUR ZAHIRAH OMAR; MOHD HAFEEZ AL-AMIN ABDUL WAHAB; NORZAWANI IBRAHIM. THE RELATIONSHIP BETWEEN SOFT AND HARD FACTORS ON OPERATIONAL EXCELLENCE IN SMALL AND MEDIUM ENTERPRISES (SMES). International Journal of Accounting, Finance and Business, [S. l.], v. 8, n. 47, 2023. Disponível em: https://academicinspired.com/ijafb/article/view/616. Acesso em: 7 oct. 2024.