ABDULLAH, Nur Najmina Yasmin; MOHD NOOR , Jannah Munirah; ISMAIL , Norina Haziqah; MOHAMED, Suhana. A Conceptual Framework for Measuring Service Quality in Safety Training: SERVQUAL Model. International Journal of Accounting, Finance and Business, [S. l.], v. 10, n. 62, p. 577–585, 2025. Disponível em: https://academicinspired.com/ijafb/article/view/3652. Acesso em: 11 nov. 2025.