THE ROLE OF EMPLOYEES’ TECHNOLOGY READINESS ON ADAPTIVE PERFOMANCE IN SMES

Abstract

The present study aimed to examine the impact of technology readiness on adaptive performance in small and medium-sized enterprises (SMEs). A sample of 30 MySTEP employees from various departments in SMEs was chosen for the study. The technology readiness index scale developed by Parasuraman and the adaptive performance survey designed by Pulakos were used. Data analysis was conducted using SPSS v27 through a quantitative approach. The results revealed there was a significant correlation between technology readiness and adaptive performance. Specifically, individuals exhibiting optimistic and innovative traits were more likely to effectively utilize technology, leading to higher adaptive performance in the workplace. Data analysis involved mean calculation, standard deviation, and Pearson’s correlation coefficient. These findings suggest that organizations can enhance employee motivation and encourage effective technology use by implementing a flexible job structure. The implications of this research offer valuable insights for organizations aiming to optimize workforce performance and adaptability.