DETERMINANTS INFLUENCING ADOPTION OF MOBILE PAYMENT (QR PAY) AMONG YOUTHS IN MALAYSIA
Abstract
The rapid growth of digital payment technologies has transformed how consumers and organizations conduct financial transactions. Among these developments are QR-based e-wallets, which are likely to gain popularity, particularly in emerging markets. E-wallet providers could strengthen their value propositions by providing smooth, engaging, and simple experiences that increase consumers' brand perceptions. The purpose of this study is to determine the factors influencing the adoption of mobile payment (QR Pay) among youths in Malaysia. A total of 420 youth was randomly selected from all over Malaysia and only 382 data were usable for this analysis. The findings may indicate social influence, perceived usefulness, perceived ease of use, perceived security, and reward.