INVESTIGATING THE IMPACT OF ORGANIZATIONAL FACTORS ON JOB SATISFACTION AMONG ROYAL MALAYSIAN POLICE FORCE EMPLOYEES IN THE POLICE DISTRICT OF KLIA

Abstract

This study aims to explore the factors that influence job satisfaction among police personnel in the Royal Malaysian Police Force (RMPF) in the KLIA district. The study employs a descriptive, quantitative-based correlation design to identify the factors affecting job satisfaction among police personnel. The sample saiz comprises 124 police personnel working in the KLIA district. The study's results suggest that salary is a critical factor in determining job satisfaction, consistent with previous studies. However, the study's findings on the lack of significance of job design, superior supervision, and promotion opportunities are surprising and contradict previous studies. Policymakers and organizational leaders can use the findings of this study to improve policies and practices that aim to enhance the job satisfaction of RMPF officers. Improving job satisfaction may improve the overall performance of RMPF officers in Malaysia. This study provides valuable insights for policymakers and organizational leaders to develop policies and practices that enhance the job satisfaction of RMPF officers, potentially improving the effectiveness of the police force in the KLIA district.