DIGITAL WORKPLACE ADOPTION: EXTENDING THE UTAUT WITH SELF-AUTONOMY AND RELATEDNESS

Abstract

The rise of the digital workplace has resulted in various initiatives being undertaken across industries. However, intentions do not ensure behavior, and some studies found there is no substantial association between behavioral and actual system use. Yet, limited studies have attempted to investigate behavior intention and user behavior. Hence, this study will investigate the factors influencing the adoption of the digital workplace. The Unified Theory of Acceptance and Use of Technology (UTAUT) has been incorporated with self-autonomy and relatedness from Self Determination Theory (SDT). A thorough literature analysis on digital workplace adoption has been done, and this study contributes a conceptual framework for digital workplace adoption. The proposed framework can be utilized to identify the determinant factors of digital workplace adoption among Malaysian Small and Medium Enterprises (SMEs) employees. In the meantime, Personal Knowledge Management (PKM) is integrated into the framework and serves as a moderator to assess workers' ability to use digital workplace tools.