VISUALISING AND MAPPING LITERATURE ON WORKPLACE INCIVILITY: A BIBLIOMETRIC ANALYSIS FROM 1999 TO 2022

Abstract

Workplace incivility produces work stress among employees and negatively influences employees’ performance. However, a major problem with this kind of issue is, that the organizations’ awareness is still low; not to mention the social stigma of the issue. This study not only helps the process of theory development but also intervention design and implementation. To assess the global research trends, specifically the growth of publications, topics of interest, publication outputs by countries, and co-occurrences of author keywords, this article presents a bibliometric analysis of workplace incivility. 888 articles published between 1999 to 2022 were found in the Scopus database that matched the search criteria. The results revealed a rising trend in publication outputs where the United Stated rank the highest in the number of publications produced. Publications were also found from Canada, Australia, and the United Kingdom. China, Pakistan, South Korea, and Singapore were among the Asian countries listed in terms of publication by country. This indicates that research on workplace incivility by Asian background researchers is scarce. The findings from this study will provide the researchers with new information that could be used by future researchers in strategizing more research on topics related to workplace incivility.