MODERATING ROLE OF ORGANIZATIONAL INNOVATION AND OPENNESS ON THE RELATIONSHIP BETWEEN KNOWLEDGE MANAGEMENT, ORGANIZATIONAL LEARNING, AND PERFORMANCE OUTLOOK: ADNOC, UAE

Abstract

Organizational performance is the process of analyzing and identifying the operations of the company against its goals and objectives. It is a significant process of determining the output as well as input level under a specified time period. In other words, the organizational performance also comprises the actual results or outputs as compared to intended outputs. Knowledge management is an important concept in terms of organizational knowledge and information; it offers various processes in order to attain the crucial objectives of an organization. This research aims to examine both direct and indirect association between the variables of interest. For this reason, Moderating role of Organizational innovation and Openness on the relationship between knowledge management, organizational learning, and Performance Outlook has been tested for oil and gas industry in UAE. Primary data has been collected through questionnaire approach. A valid sample of 374 respondents have been tested through a range of statistical analysis specifically the two-step approach. The study results show that there is a significant impact of key dimensions of knowledge management on organizational performance except knowledge storage. Additionally, organizational learning also helps in promoting the performance outlook in the oil and gas industry of UAE. Moreover, there is a significant moderating effect of organizational innovation on the relationship between knowledge storage and performance, knowledge transfer and performance. On the other side, organizational openness also helps in moderating the relationship between knowledge storage and performance. Besides, a range of limitations have also been discussed to provide some useful future directions.