Psychological capital and sustainable performance among women entrepreneurs: Evidence from successful single-mother entrepreneurs in Kelantan, Malaysia

Authors

  • Rosfatihah Che Mat Faculty of Business and Management, Universiti Teknologi MARA Cawangan Kelantan, 18500 Machang, Kelantan, Malaysia
  • Nur Hazelen Mat Rusok Faculty of Business and Management, Universiti Teknologi MARA Cawangan Kelantan, 18500 Machang, Kelantan, Malaysia
  • Nor Raihana Asmar Mohd Noor Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA Cawangan Kelantan, 18500 Machang, Kelantan, Malaysia
  • Siti Aswani Mohd Ghazali Faculty of Information Management, Universiti Teknologi MARA Cawangan Kelantan, 18500 Machang, Kelantan, Malaysia
  • Ahmad Firdause Md Fadzil Faculty of Business Management, Universiti Sultan Zainal Abidin, Kampus Gong Badak, 21300 Kuala Nerus, Terengganu Darul Iman, Malaysia

DOI:

https://doi.org/10.55573/IJAFB.116933

Keywords:

Threads, usage patterns, student acceptance, higher education students

Abstract

Women entrepreneurs, and single mothers in particular, often build businesses under financial strain, heavy family responsibility and social stigma, yet the psychological resources that help some of them sustain their ventures remain under-theorised. This paper examines how psychological capital (PsyCap), comprising hope, self-efficacy, resilience and optimism, relates to the sustainable performance of women-owned micro and small enterprises. This conceptual study grounded in qualitative evidence of 12 successful Kelantanese single-mother entrepreneurs through semi-structured interviews and thematic analysis. All four PsyCap components were identifiable from informants' inputs, in culturally specific forms which are written goals and alternative-pathway thinking (hope), confidence built on prior experience and communication (self-efficacy), recovery from bereavement, divorce, equipment failure and the COVID-19 pandemic (resilience), and the reframing of problems as opportunities alongside faith-based trust in God (optimism). These resources appeared to translate into economic sustainability (planning, cash buffers, product diversification) and social sustainability (jobs for low-income women, family and community support) through self-organising management and operational practices, and were reinforced by family, network, mentoring and government support. Five propositions and a conceptual framework are offered. The paper extends PsyCap theory to a faith-embedded, resource-constrained setting and offers a testable agenda for researchers and practical guidance for programme designers and policymakers.

Downloads

Download data is not yet available.

References

Abramson, L. Y., Seligman, M. E. P., & Teasdale, J. D. (1978). Learned helplessness in humans: Critique and reformulation. Journal of Abnormal Psychology, 87(1), 49–74. https://doi.org/10.1037/0021-843X.87.1.49

Ahmad, S. H., Rahim, M. A., Aziz, R. A., Hasan, N. A., & Shith, M. S. S. P. M. (2026). Neo-SMFRI Index Ranking for Single Motherpreneurs Facing the COVID-19 Pandemic in Malaysia. Management & Accounting Review, 25(1), 101.

Ahmad Firdause, M. F., Ghazali, P. L., Yaacob, M. R., & Muhayiddin, M. N. (2018). The relation of entrepreneur cognition and personality: The determinant factors of e-commerce entrepreneurship involvement in Malaysia. International Journal of Asian Social Science, 8(12), 1228–1235.

Author. (2024). [Title, institution and details withheld for blind review].

Avey, J. B., Reichard, R. J., Luthans, F., & Mhatre, K. H. (2011). Meta-analysis of the impact of positive psychological capital on employee attitudes, behaviors, and performance. Human Resource Development Quarterly, 22(2), 127–152.

Ayala, J. C., & Manzano, G. (2014). The resilience of the entrepreneur. Influence on the success of the business. A longitudinal analysis. Journal of Economic Psychology, 42, 126–135.

Bandura, A. (1997). Self-efficacy: The exercise of control. W. H. Freeman.

Baron, R. A., Franklin, R. J., & Hmieleski, K. M. (2016). Why entrepreneurs often experience low, not high, levels of stress: The joint effects of selection and psychological capital. Journal of Management, 42(3), 742–768.

Broussard, C. A., Joseph, A. L., & Thompson, M. (2012). Stressors and coping strategies used by single mothers living in poverty. Affilia, 27(2), 190–204. https://doi.org/10.1177/0886109912443884

Brush, C. G., de Bruin, A., & Welter, F. (2009). A gender-aware framework for women's entrepreneurship. International Journal of Gender and Entrepreneurship, 1(1), 8–24. https://doi.org/10.1108/17566260910942318

Bullough, A., & Renko, M. (2013). Entrepreneurial resilience during challenging times. Business Horizons, 56(3), 343–350.

Cabrera, E. M., & Mauricio, D. (2017). Factors affecting the success of women's entrepreneurship: A review of literature. International Journal of Gender and Entrepreneurship, 9(1), 31–65. https://doi.org/10.1108/IJGE-01-2016-0001

Chen, C. C., Greene, P. G., & Crick, A. (1998). Does entrepreneurial self-efficacy distinguish entrepreneurs from managers? Journal of Business Venturing, 13(4), 295–316.

Elkington, J. (1997). Cannibals with forks: The triple bottom line of 21st century business. Capstone.

Fadzil, A. F. M., Hashim, U. J., Yaacob, M. R., Sallehudin, H., Muhayiddin, M. N., Mukhtar, D., & Ibrahim, R. M. (2019). Entrepreneurial psychology and competencies: Some perspective from e-commerce entrepreneurs in Malaysia. Journal of Entrepreneurship, Business and Economics, 7(2), 31–79.

Fredrickson, B. L. (2001). The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. American Psychologist, 56(3), 218–226. https://doi.org/10.1037/0003-066X.56.3.218

Gümüsay, A. A. (2015). Entrepreneurship from an Islamic perspective. Journal of Business Ethics, 130(1), 199–208.

Hechavarria, D., Bullough, A., Brush, C., & Edelman, L. (2019). High-growth women's entrepreneurship: Fueling social and economic development. Journal of Small Business Management, 57(1), 5–13. https://doi.org/10.1111/jsbm.12503

Hee Hoe, C., Md Isa, F., Wei Hin, C., Hashim, N., Mohd Yunus, J., & Abdullah, H. H. (2012). Development of women entrepreneurs: The case of Malaysia. World Journal of Social Sciences, 2(6), 123–145.

Heider, F. (1958). The psychology of interpersonal relations. Wiley.

Hmieleski, K. M., & Baron, R. A. (2009). Entrepreneurs' optimism and new venture performance: A social cognitive perspective. Academy of Management Journal, 52(3), 473–488.

Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44(3), 513–524. https://doi.org/10.1037/0003-066X.44.3.513

Hobfoll, S. E. (2002). Social and psychological resources and adaptation. Review of General Psychology, 6(4), 307–324.

Hobfoll, S. E. (2011). Conservation of resource caravans and engaged settings. Journal of Occupational and Organizational Psychology, 84(1), 116–122.

Hudson Breen, R., & Leung, A. (2020). Choosing mothering and entrepreneurship: A relational career-life process. International Journal of Gender and Entrepreneurship, 12(3), 253–271. https://doi.org/10.1108/IJGE-08-2019-0130

Ibrahim, N., & Sharifah Rohayah, S. D. (2020). Unique culture of trading among Kelantan women in the city of Kota Bharu. Journal of Social Sciences and Humanities, 17(1), 93–107.

Ishak, S., Raflis Che Omar, A., Hakim Osman, L., Syaheera Mohd Jasli, N., & Yusof Hussain, M. (2021). The single mother entrepreneurs business growth conundrum: What matters? International Journal of Asian Social Science, 11(3), 137–153. https://doi.org/10.18488/journal.1.2021.113.137.153

Ismail, I., Rahim, N. A., Kamal, M. H. M., Mat, R. C., & Husin, N. (2015). Investigating the needs for achievement, risk taking and tolerance for ambiguity toward entrepreneurial passion among single mother entrepreneur in Malaysia. Procedia Economics and Finance, 31, 110–116. https://doi.org/10.1016/S2212-5671(15)01137-5

Luthans, F. (2002). The need for and meaning of positive organizational behavior. Journal of Organizational Behavior, 23(6), 695–706.

Luthans, F., Avey, J. B., Avolio, B. J., Norman, S. M., & Combs, G. M. (2006). Psychological capital development: Toward a micro-intervention. Journal of Organizational Behavior, 27(3), 387–393.

Luthans, F., Avolio, B. J., Avey, J. B., & Norman, S. M. (2007a). Positive psychological capital: Measurement and relationship with performance and satisfaction. Personnel Psychology, 60(3), 541–572. https://doi.org/10.1111/j.1744-6570.2007.00083.x

Luthans, F., Youssef, C. M., & Avolio, B. J. (2007b). Psychological capital: Developing the human competitive edge. Oxford University Press.

Luthans, F., & Youssef-Morgan, C. M. (2017). Psychological capital: An evidence-based positive approach. Annual Review of Organizational Psychology and Organizational Behavior, 4, 339–366.

Manolova, T. S., Brush, C. G., & Edelman, L. F. (2008). What do women entrepreneurs want? Strategic Change, 17(3–4), 69–82. https://doi.org/10.1002/jsc.817

Masten, A. S. (2001). Ordinary magic: Resilience processes in development. American Psychologist, 56(3), 227–238. https://doi.org/10.1037/0003-066X.56.3.227

Newman, A., Ucbasaran, D., Zhu, F., & Hirst, G. (2014). Psychological capital: A review and synthesis. Journal of Organizational Behavior, 35(S1), S120–S138.

Panda, S. (2018). Constraints faced by women entrepreneurs in developing countries: Review and ranking. Gender in Management, 33(4), 315–331. https://doi.org/10.1108/GM-01-2017-0003

Powell, G. N., & Eddleston, K. A. (2013). Linking family-to-business enrichment and support to entrepreneurial success: Do female and male entrepreneurs experience different outcomes? Journal of Business Venturing, 28(2), 261–280. https://doi.org/10.1016/j.jbusvent.2012.02.007

Rauch, A., & Frese, M. (2007). Let's put the person back into entrepreneurship research: A meta-analysis on the relationship between business owners' personality traits, business creation, and success. European Journal of Work and Organizational Psychology, 16(4), 353–385.

Rekarti, E., Bahari, Z., Zahari, N. M., Doktoralina, C. M., & Ilias, N. A. (2019). The sustainability of Muslim women entrepreneurs: A case study in Malaysia. International Journal of Financial Research, 10(5), 430–439. https://doi.org/10.5430/ijfr.v10n5p430

Schneider, S. L. (2001). In search of realistic optimism: Meaning, knowledge, and warm fuzziness. American Psychologist, 56(3), 250–263.

Seligman, M. E. P. (1998). Learned optimism: How to change your mind and your life. Pocket Books.

Snyder, C. R. (2002). Hope theory: Rainbows in the mind. Psychological Inquiry, 13(4), 249–275. https://doi.org/10.1207/S15327965PLI1304_01

Stajkovic, A. D., & Luthans, F. (1998). Self-efficacy and work-related performance: A meta-analysis. Psychological Bulletin, 124(2), 240–261. https://doi.org/10.1037/0033-2909.124.2.240

Topimin, S., Fabeil, N. F., & Abdullah, A. S. (2019). Women's business survival: Challenges and strategies for single mother entrepreneurs. Academic Journal of Business and Social Sciences, 3, 1–10.

United Nations. (2015). Transforming our world: The 2030 Agenda for Sustainable Development (A/RES/70/1). United Nations.

Weiner, B. (1985). An attributional theory of achievement motivation and emotion. Psychological Review, 92(4), 548–573.

World Commission on Environment and Development. (1987). Our common future. Oxford University Press.

Yang, T., & Carmen Triana, M. del. (2019). Set up to fail: Explaining when women-led businesses are more likely to fail. Journal of Management, 45(3), 926–954. https://doi.org/10.1177/0149206316685856

Yulita, Muhamad, S., Kulub Abdul Rashid, N., Hussain, N. E., Mohamad Akhir, N. H., & Ahmat, N. (2020). Resilience as a moderator of government and family support in explaining entrepreneurial interest and readiness among single mothers. Journal of Business Venturing Insights, 13, e00157. https://doi.org/10.1016/j.jbvi.2020.e00157

Zainol, N. R., & Al Mamun, A. (2018). Entrepreneurial competency, competitive advantage and performance of informal women micro-entrepreneurs in Kelantan, Malaysia. Journal of Enterprising Communities, 12(3), 299–321. https://doi.org/10.1108/JEC-11-2017-0090

Zakaria, S. M., & Md. Akhir, N. (2018). Kesejahteraan psikologi ibu tunggal: Cabaran sebagai ibu tunggal dan tekanan hidup. Persidangan Antarabangsa Sains Sosial dan Kemanusiaan 2018 (PASAK3 2018), 579–589.

Zhao, H., Seibert, S. E., & Lumpkin, G. T. (2010). The relationship of personality to entrepreneurial intentions and performance: A meta-analytic review. Journal of Management, 36(2), 381–404.

Downloads

Published

2026-10-28

How to Cite

Che Mat, R., Mat Rusok, N. H., Mohd Noor, N. R. A., Mohd Ghazali, S. A., & Md Fadzil, A. F. (2026). Psychological capital and sustainable performance among women entrepreneurs: Evidence from successful single-mother entrepreneurs in Kelantan, Malaysia. International Journal of Accounting, Finance and Business, 11(69), 423–439. https://doi.org/10.55573/IJAFB.116933