WORK-RELATED ICT USE OUTSIDE WORK HOURS, WORK-FAMILY CONFLICT AND WORK-FAMILY ENRICHMENT CONSTRUCT AMONG MANAGEMENT OFFICERS AND PROFESSIONAL NON-ACADEMICS: A PILOT STUDY

Abstract

Work-related ICT use outside work hours has been a profound influence on employee’s work and family lives. However, within the context of Malaysia, there is a lack of study to directly test the impact of work-related ICT use outside work hours on perceptions of work-family outcomes. Therefore, this research aims to discuss the pilot test process on a proposed research model before primary research. A pilot study was conducted to assess the usability and reliability of the survey questionnaire. An online survey method was used to collect 102 data from Public Institutions of higher education (PIHE) in Malaysia. The results agreed that most of the constructs in the proposed model have Cronbach alpha ranges from 0.703 to 0.940, which indicates the constructs have good reliability. Therefore, the constructs in the questionnaire are acceptable for future research on a bigger scale. The result provides valuable information to the Malaysian context on factors that could affect work-family conflict and work-family enrichment and further outcome of the work-family balance. In order to contribute to the body of research in this context, the researchers describe the pilot test process and methodology before the actual data collection. Thus, a pilot study is necessary and useful in providing the groundwork in a research project.