The effect of Technology-Organization-Environment factors on SMEs’ performance: A conceptual paper.
Keywords:
TOE framework, SMEs, firm performance, technological factors, organizational factors, environmental factorsAbstract
This study proposes a framework based on the Technological, Organizational, and Environmental (TOE) framework in examining the performance of small and medium-sized enterprises (SMEs) in Malaysia. Using this framework, the study will assess the impact of ICT infrastructure, relative advantage, top management support, and government support on Malaysian SME performance. These variables were selected based on their relevance to Malaysia’s current digital transformation agenda and their demonstrated significance in prior studies on innovation adoption and SME development. The findings aim to contribute to the limited literature on SME performance in emerging markets and provide practical insights into how TOE-related factors can enhance business outcomes.










