Cultural intelligence and success in international business: The role of cognitive, behavioral, and motivational cultural intelligence

Authors

  • Muhammad Nawfal Faris Mohd Nazruddin Faculty of Business and Management, Universiti Teknologi MARA Melaka, 78000 Alor Gajah, Melaka, Malaysia
  • Phang Yook Ngor Faculty of Computer Science and Mathematics, Universiti Teknologi MARA Melaka, 78000 Alor Gajah, Melaka, Malaysia
  • Hamidah Muhd Irpan Faculty of Computer Science and Mathematics, Universiti Teknologi MARA Melaka, 78000 Alor Gajah, Melaka, Malaysia
  • Noorazilah Ibrahim Faculty of Computer Science and Mathematics, Universiti Teknologi MARA Melaka, 78000 Alor Gajah, Melaka, Malaysia

Keywords:

Cultural Intelligence, Cognitive, Behavioural, Motivational

Abstract

Cultural Intelligence (CQ) is the ability to communicate, negotiate, and work effectively with people from culturally different backgrounds. CQ enables business to comprehend the values, beliefs, and practice of diverse cultures, which can promote worldwide expansion and innovation. Additionally, it can assist in establishing solid relationships with clients, partners, and staff from a variety of background.  This paper explores the role of CQ in international business success, focusing on its three core dimensions: cognitive, behavioral, and motivational CQ. By integrating existing literature and proposing a conceptual framework, this paper highlights how these dimensions individually and collectively contribute to enhancing cross-cultural competence, fostering effective communication, and driving business outcomes in global contexts.

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Published

2025-10-15

How to Cite

Mohd Nazruddin , M. N. F., Ngor , P. Y., Muhd Irpan, H., & Ibrahim, N. (2025). Cultural intelligence and success in international business: The role of cognitive, behavioral, and motivational cultural intelligence. International Journal of Accounting, Finance and Business, 10(62), 492–499. Retrieved from https://academicinspired.com/ijafb/article/view/3646