POLICY IMPLEMENTATION OF JAKARTA ONE SYSTEM

Abstract

This study discusses the implementation of the Jakarta One System for Jakarta regional tax extensification and intensification. This study used a post-positivist approach. The data was collected through literature study and field study and analyzed qualitatively. If was found that at the policy level, the Jakarta One System had vision, missions as well as short- and long-term plans, but it was neither backed up by regulations nor budget dedicated for the Jakarta One System implementation. At the organizational level, there was no coordination between the Jakarta One System and non-government agencies, it was not part of the main tasks and functions of the regional government agency (SKPD) of Jakarta, there was no special agency that planned and managed the Jakarta One System and there was neither guidelines nor SOP on the implementation of the Jakarta One System. At the operational level, experts in information technology were hired to develop the Jakarta One System, and the use of technology in the development of the Jakarta One System was considered environment- friendly. However, there were no government or non-government personnel specially hired to manage the Jakarta One System, and the Jakarta One’s website was still in a prototype form inaccessible to public.